Privacy Policy for SweetMitra

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SweetMitra.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about:

  • The web pages or products you view

  • What websites or search terms referred you to the Site

  • How you interact with the Site

We refer to this automatically collected data as “Device Information.”

We collect Device Information using:

  • Cookies – small data files placed on your device that often include an anonymous unique identifier. (Learn more and manage cookies here: http://www.allaboutcookies.org)

  • Log files – track actions on the Site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – electronic files that record browsing information.

Additionally, when you make or attempt to make a purchase, we collect certain details from you, including your:

  • Name

  • Billing and shipping address

  • Payment information (including credit card details)

  • Email address

  • Phone number

We call this “Order Information.”

When we use the term “Personal Information” in this policy, it refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfil orders (process payments, arrange shipping, provide invoices and confirmations)

  • Communicate with you

  • Screen for potential risk or fraud

  • Share updates, offers, or marketing (if you have opted in)

We use Device Information to:

  • Detect potential risks or fraudulent activity (especially your IP address)

  • Improve and optimize the Site (analytics on browsing behavior, ad campaign performance, etc.)

Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing communications that may interest you. Learn more about targeted advertising here: NAI – How It Works.

You can opt out of targeted advertising here:

Or opt out of many services via: Digital Advertising Alliance.

Do Not Track

Please note: our Site does not change its data collection practices in response to a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections, updates, or deletion of your data

If you’d like to exercise these rights, please contact us using the details below.

Please note: we may process your information to fulfil orders/contracts or pursue our legitimate business interests. Your data may also be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Name: SweetMitra
Email: sweetmitra.foods@gmail.com
Phone: +91 93211 00108