Shipping Policy – SweetMitra

At SweetMitra, we strive to ensure your orders are processed and delivered in a timely manner. Please review our shipping terms below:

1. Pan-India Shipping

Yes! We proudly ship across all parts of India.

2. Order Processing & Dispatch

  • All confirmed orders are dispatched within 2–3 business days after payment is received.

  • Delivery timelines depend on your location and the shipping option selected, typically 2–13 days.

3. Delays During Holidays & Peak Seasons

  • Shipping estimates may be extended during public holidays, festive seasons, or high-demand periods.

  • Customs and postal services may also require additional time during peak seasons (e.g., before major festivals such as Christmas, Diwali, etc.).

4. Responsibility After Dispatch

Once the package has been shipped and dispatched, SweetMitra is not responsible for delays caused by:

  • Customs procedures

  • Natural occurrences

  • Air/ground transportation strikes

  • Other events beyond our control

Contact Information

If you have any questions about these Terms and Conditions, you can contact us at:

SweetMitra
Email: sweetmitra.foods@gmail.com
Phone: +91 93211 00108

Shipping Policy – SweetMitra

1) Do you ship Pan India?

Yes! We ship to all parts of India! Wherever you are, from metro cities to remote towns, we ensure that your order reaches you safely.

2) How long will it take for my order to get shipped?

All orders are dispatched within 2–3 days from our warehouse after receiving the order.

Shipping estimates range between 2 to 13 days, depending on your location and the shipping option you choose during checkout.

3) Shipping delays during public holidays and peak seasons

Shipping estimates may increase during public holidays and busy periods. Additionally, customs, postal services, and delivery partners may require extra time to process and deliver packages during peak seasons or before major festivals (e.g., Christmas).

4) Delays beyond our control

Once your package has been shipped and dispatched from our warehouse, any delays due to customs clearance, natural occurrences, air or ground transportation strikes, or other unforeseen circumstances are beyond our control, and we are not held accountable for such delays.

5) Import Taxes & Duties

If applicable, import taxes, duties, and related customs fees are determined and charged by the customs office of the destination country. These extra charges are not included in the payments you made to us.

For more details, please contact your local customs office directly.